Improving Quote to Cash Processes
Description
Within the triangle of Sales, Operations & Finance, every business is looking to improve and automate the delivery of goods & services after sales including limiting the manual steps until reaching the point of invoicing and receiving payments from their customers. A lot of companies struggle with their integration of CRM, ERP and often custom-made delivery systems.
We operate on tactical level and create blueprints and end-2-end processflows to determine the most efficient and automated way to support these primary processes. Whether it is B2B or B2C, product or services, we are experienced in through a helicopter view delivering improvement plans and deliver the improvements through Agile sprints.
With our extensive knowledge with Design Thinking and systems like Salesforce, SAP, Microsoft Dynamics and Oracle we can support our customers in their Digital Transformation.
Approach
We support organizations by offering Advisory, Agile Delivery and Managed Services after implementation of our partnership solutions. We analyze your Quote to Cash process from Sales to actual payments and model your Processes and systems using our Partnership solution: Blue Dolphin.
Together with you as our customer we propose a scope of improvements based on the IC Service Model:
- Automation
- Integration
- Visualization
Business Value
Improving the standardization between Sales, Operations & Finance usually results in direct cost-savings in terms of FTE by decreasing manual steps and potential re-work. But there are far more benefits in automating and integrating Quote to Cash processes.
Creating a digital fundament in these key primary processes allow future innovations to be more easily adapted like IoT and AI capabilities. Also increases customer satisfaction from the very beginning or from an Account Management perspective with every extension and/or up-sell.
average cost-savings
Average Time of Delivery
Happy Customers
