Transformations do not fail due to Vision, but due to Execution.
We translate strategic ambition into connected Lead-to-Cash processes. We guide design, delivery and adoption across Salesforce, Microsoft and the wider enterprise landscape. One integrated method, from strategic ambition to impact on actual work on Monday.
Transformation experience across Complex Organizations
The conversations we get called into
You’ve probably heard one of these in a Steering Committee.
“We have our Strategic Goals set. What does this mean for our digital landscape, which investments should we prioritise first?”
We approved this project eighteen months ago. Why are we still debating what the future process and solution should actually look like?
“We have customised Microsoft Dynamics / Salesforce for years. Every change now takes long, costs more and makes our landscape hard to manage. How do we simplify without business disruption?”
“The platform is live, but people are still working in spreadsheets. Why did we invest this much if they still don’t trust it enough to use it?”
What We Do
Turning Strategy into Transformation
Our Expertise
We design & deliver the latest Digital Technologies across the Lead-to-Cash journey for B2B organizations. Connecting Sales, Service, Orders, Delivery, Invoicing and Payments.
Our Business Model
A boutique consultancy combining advisory with hands-on transformation delivery. We bridge business and technology, working alongside client teams and specialist partners.
What we Offer
Our Digital Transformation Framework brings together Digital Roadmaps & Advisory, Digital Assessments, OPTI Blueprint design, Program & Project Delivery and Continuous Adoption.
How We Do It
Five services. One Integrated Method.
IC Digital Transformation Framework
From independent assessment to business adoption, a digital transformation lifecycle.
ADVISORY
From Strategy to a prioritised Digital agenda.
DIGITAL ASSESSMENTS
Independent evaluation across the programme lifecycle.
OPTI BLUEPRINT™
The foundation that connects business design with technology execution.
PROGRAM & PROJECT DELIVERY
Building the change, then scaling it across the organisation.
CONTINUOUS AGILE DEVELOPMENT
Evolve while scaling
- Iterative feature delivery
- Integration expansion (iPaaS / APIs)
- Automation & AI use cases
- Continuous alignment with the business
- MVP & phased rollout
- Country / business unit onboarding
- Template-based delivery
- Vendor coordination
CONTINUOUS ADOPTION
Make the new way of working the normal way.
How We Do It
Digital Advisory
Connect your Digital Strategy and ambitions to technology and define a Digital Roadmap.
Assessments
Get an objective view of your current state, identify gaps and uncover opportunities.
OPTI Blueprints
Design your target operating model, processes, technology and data before anything is built.
Delivery
Turn the design into reality with structured program and project execution.
Adoption
Drive user adoption, realise value and continuously improve to reap more benefits.
Digital Transformations we provide
Different business challenges one integrated approach.
Filter
Use Case – Consumption-based Service Model
Use Case – Consumption-based Service Model
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Use Case – Omnichannel Transformation
Use Case – Omnichannel Transformation
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Use Case – Global CRM Implementation
Use Case – Global CRM Implementation
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Use Case – Microsoft Dynamics Technical Assessment
Use Case – Microsoft Dynamics Technical Assessment
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Use Case – Digital & AI Roadmap
Use Case – Digital & AI Roadmap
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Use Case – Compliant Customer Service
Use Case – Compliant Customer Service
Read MoreWhy Us
Strategy sets direction, Technology enables it. We make it work.
Strategy firms
Integration Corporation
System integrators
Primary Role
Define the direction
Delivering Business Value
Implement the solution
What you get
Strategy & Business Case
Happy Customers and Employees
Configured Technology
Typical Involvement
Strategy to Decision
From Ambition to Adoption
Design to go-live
Primary Focus
Strategic recommendation
Improving Your Business
Technical Delivery
Our Digital Expertise
IC Digital Ecosystem.
We carefully select technology partners that strengthen the services we provide to our clients. We help organizations connect platforms and generate greater value from existing technology investments.
